Uncover the Hidden Forces Driving Human Behaviour

Most decision-makers navigate by watching the waves—the sales figures, the poll numbers. But these are only the effect. We map the deep currents below. For c-suite executives, political strategists, product pioneers and legal gladiators, we provide the unassailable clarity needed to act with conviction. Because clarity precedes victory.

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Latenta® is for leaders facing moments of strategic inflection. Select the profile that best describes you and see the key questions we help you answer.
We answer the questions that define market leadership.
What are the invisible psychological, lifestyle and behavioural forces that drivers consumer choice in my market?
Where are the high-value hidden customer segment that we cannot see at moment?
How do we build and advance our customer loyalty?
What aspects of our brand equity are rock-solid, and where we need to improve?
How can we be certain our pricing will maximise perceived value without hitting an invisible psychological barrier that kills demand?
Do these challenges sound familiar? Take a read of how we have helped others tackle them.
case studies
We answer the questions that win mandates.
How do we discover the deep, emotional currents that will actually determine why they vote on election day?
Which swing voter segments are most persuadable, and what precise message unlocks them?
How do we build a campaign so efficient that every dollar spent on advertising delivers a measurable and decisive impact on the final vote?
Which core narrative will not only win the daily battles but will also build a resilient movement that can withstand any attack?
How do we scientifically "war-game" our opponent's likely attacks and develop the precise counter-messaging to neutralise them before they launch?
Do these challenges sound familiar? Take a read of how we have helped others tackle them.
case studies
We answer the questions that de-risk innovation.
How do we get scientific certainty on my product-market fit before we commit millions to the launch?
Our team is in love with our product features. How do we prove which ones customers truly value and are willing to pay for?
Beyond user feedback, what is the fundamental 'job' our customer is hiring our product to do for them?
How do we price our product/service for maximum market penetration without leaving significant margin on the table?
Do these challenges sound familiar? Take a read of how we have helped others tackle them.
case studies
We answer the questions that quantify value and win IP litigation.
How do I put an unattackable, scientific dollar value on an intangible asset like a patent or brand feature?
How can I isolate the value of a single component from the power of a global brand to build a defensible damages claim?
What kind of evidence will not just inform a jury, but truly persuade them beyond a reasonable doubt?
How do we ensure our damages calculation is so methodologically sound that it is bulletproof on cross-examination?
Do these challenges sound familiar? Take a read of how we have helped others tackle them.
case studies
We answer the questions that build influence.
How do we turn our corporate or national reputation into a measurable and manageable asset that drives investment, tourism, advocacy or talent?
How do we measure the difference between surface-level approval of our actions and the deep, resilient trust that truly matters in a crisis?
Which messages and interventions would actually shift perception among our key target audiences?
What are the most powerful levers we can pull to build our soft power and global influence?
Do these challenges sound familiar? Take a read of how we have helped others tackle them.
case studies
It's time you find your latent variable
For the world’s most demanding organisations, trust is earned through results. We provide the evidential clarity that turns high-stakes uncertainty into strategic advantage.

Your unfair advantage, quantified.

+2.9
x
Average increase in conversion rates.
+34
Countries we have conducted research in.
+5.5
X
Increase in outreach efficiency vs top competitors.
0.01
%
Rated in the top 0.01% of research experts.
86.3
%
Electoral campaign success rate.
Our Partners, in their words
We partner with leaders who operate where the stakes are highest. They don't hire us for a report; they hire us for a result. Here is what that result sounds like.
Nada Jraous
CEO, Kenz’up

As we aimed to evolve our loyalty app, we needed a map of the Moroccan consumer. Latenta's segmentation uncovered the latent drivers of adoption for both banked and unbanked segments, providing the strategic clarity and penetration plan necessary to achieve a monumental shift: transitioning an entire nation from cash to digital money.

Hans Lopez-Vito
Head of Brand Experience & Strategy, Ayala Land

For our most critical strategic initiatives, we need experts who can go where traditional research cannot. Latenta's innovative methodologies are indispensable, from using an AI-powered synthetic boost to robustly segment elusive high-value customers, to running sophisticated market simulations that pinpoint the precise ROI of each product feature. Their work provides the deep, strategic evidence we need to de-risk major investments and build our portfolio with confidence.

Ryan Loeffen-Gallagher
Founding Partner, Blenheim Martlet

How do you measure brand equity in a new industry? There was no playbook, so Latenta wrote it for us. They built the theoretical framework, then delivered the insights across six countries simultaneously. They are our trusted partner for the most critical pieces of strategic research.

Erbil Askan
General Manager, Bonna

Anecdotes from the market aren't enough to build a strategy. We needed hard evidence from the professionals who truly matter—a notoriously difficult audience to reach across several major European countries. Latenta not only accessed them but quantified our brand's position at every level of awareness. For the first time, we had irrefutable proof of our strengths and a clear mandate on where to improve.

Savo Manojlovic, PhD
Campaign Manager, Kreni-Promeni

In politics, it's easy to lose sight of the fact that behind every number are real people. Latenta helped us see them as they truly are — citizens with genuine concerns, values, and hopes. By enabling us to better understand the people we seek to serve, Latenta helped us offer a vision of a city where institutions work for its citizens. That understanding was instrumental to our success, leading to the best individual opposition result in Belgrade since 2008.

Benedikt Vittorio Böhnke
Co-owner, s.Oliver Group

Working with Latenta was a decisive turning point. Their deep understanding of the customer perspective helped us to refocus entirely on the real needs of our consumers.In an environment where brands can too easily fall into the trap of focusing on internal structures, processes, and short-term KPIs, it was incredibly valuable to have an unfiltered outside-in view. Latenta  not only provided a precise analysis but also asked the right questions to uncover the why behind customer behavior.

CASE STUDIES
Latenta® impact
Proven methods,
significant results
Explore our case studies

If you want to know how we can support you and bring growth to your organisation, reach out and book a free discovery workshop with our team of experts.

Brand & Customer Strategy
September 1, 2025
Cracking the Loyalty Code: Fuelling Growth for a Major Petrol Retailer
The Challenge

They couldn't answer the multi-million-dollar question: "What would make our customers stop here one more time each month?"

The Solution

Deployed our proprietary Loyalty Accelerator™ framework, a mixed-method approach that mapped the specific triggers for customers to "graduate" up the loyalty ladder.

The Impact

Uncovered four distinct loyalty segments and the precise levers to systematically increase visit frequency and market share.

The Client

A leading fuel distributor in a competitive MENA market where price is king and loyalty is the ultimate currency.

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Loyalty Accelerator™ | Customer Segmentation | Retail Fuel
Political & Public Affairs
September 1, 2025
Helping a Gulf Nation Improve its Reputation in the UK
The Challenge

Investing millions in communications while "flying blind," with no way to measure what truly shifts public opinion.

The Solution

Deployed our proprietary Reputation Architect™ framework, building a "blueprint of the public mind" that integrated emotional (System 1) and rational (System 2) drivers.

The Impact

Proved that emotional "gut feel" was 4x more powerful than logic, providing a precise, evidence-based blueprint for influence.

The Client

A proud Gulf nation, known for its economic power, seeking to build a deeper, more emotional connection with the British public.

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Reputation Architect™ | Nation Branding | Audience Segmentation
Market Entry & Product Launch
September 1, 2025
The $1.3 Million Wall: Engineering Irresistible Condo Offers
The Challenge

A single wrong bet on features or pricing in a saturated real estate market could mean millions in unsold inventory.

The Solution

Deployed our Offer Optimiser™ "flight simulator," a sophisticated market simulation that forced 800 real buyers to make trade-offs, revealing what they truly value.

The Impact

Pinpointed a $1.3M price premium for a 1-bedroom vs. a studio, transforming a high-stakes gamble into a calculated, profit-maximising strategy.

The Client

A leading residential property developer in a fiercely competitive Southeast Asian metropolis.

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Offer Optimiser™ | Real Estate | Predictive Modelling | Pricing Strategy
Brand & Customer Strategy
September 1, 2025
Respected but Not Desired: Revitalising an Iconic Fashion Brand
The Challenge

The brand was trapped in a paradox: visible but not vital, trusted by mothers but ignored by their daughters.

The Solution

Conducted a deep qualitative dive at scale with 500 customers, using our Brand Equity Maximiser™ framework to find the unspoken truths.

The Impact

Delivered a blueprint to reposition the brand around "Comfort and Fit," turning a latent customer need into their new, defensible USP.

The Client

An iconic German fashion brand, once a staple in every wardrobe, that found itself respected by mothers but ignored by their daughters.

Get in touch
Brand Equity Maximiser™ | Brand Revitalisation | Retail & Fashion